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Report Known Issues with Encore on Consoles

Cellsai

Cellsai

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Yesterday saw a blitz of activity as Encore, Squigly and Big Band finally launched in almost every region for every console (Japanese PSN has yet to receive the update), however, this release has come with several bugs that are affecting some players.

The Skullgirls Facebook page has released a list of these known bugs and possible workarounds for them while they try to solve the issues. We've included all of those details below, so if you're running into any problems with Encore be sure to give it a read. If your issue is not listed, please leave a comment below with as much information as you can. Try to include the console you're playing on, your region, the steps you took to reach that bug and also what the bug itself actually does. If possible try to repeat the bug yourself too.

[prebreak]Keep reading below for the full bug rundown[/prebreak]A number of issues have been brought to our attention:
  • - Big Band is not listed as free on EU PSN. This is a mistake. He should be free. We're trying to have the issue resolved ASAP, and we think it will be fixed pretty quickly.
  • - On Xbox360, Big Band and Squigly aren't selectable outside of Story Mode, and the game says they're colors are locked. This is a bug. We are trying to get this fixed as soon as possible. There is a separate Color Pack DLC that should come out later today (4/23) that will fix this issue. HOWEVER, this Color Pack DLC is supposed to be free, and we're told that when it does come out, it won't be. We're also told that it will take at least 4 days for the price to be changed.
    • WORKAROUND: "If you press X, or whatever button you have set for LP, it will select the character with their default skin." Thank you, Tom!
    • MikeZ is currently looking into this issue. There's a thread being updated here detailing some possible solutions to try.
  • - On Xbox360, the "required compatibility pack DLC" that you need to update your game shows a release date of "5/14/2013" and a size of "823.87Mb". This is the correct DLC that you need. The release date is incorrect.
  • - For the EU PSN territories who finally had Skullgirls Encore show up in the store, the entitlements still have not kicked in. If you owned the original Skullgirls, you are supposed to be automatically granted the new version, but it hasn't happened yet. We are trying to get Sony EU to fix this as soon as possible, and they have told us that they're investigating the issue.
  • - For the aforementioned EU PSN territories, Big Band has been released but Squigly has not come out yet. We hope to have this issue resolved as soon as possible.
  • - There's a bug on 360 that's cropping up where people who have rights tranferred their games to a new 360 can't play Encore, because the game doesn't recognize the Required Compatibility Pack. Stay posted for more information.
Note: Thanks to @fenster and @Stuff for helping with the banner.
 
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Salty peanuts
 
There's a bug on 360 that's cropping up where people who have rights tranferred their games to a new 360 can't play Encore, because the game doesn't recognize the Required Compatibility Pack.
 
Ravidrath said:
There's a bug on 360 that's cropping up where people who have rights tranferred their games to a new 360 can't play Encore, because the game doesn't recognize the Required Compatibility Pack.
Added to the original post.
 
Poland here.
Sadly, there's no sight of neither the entitlement, nor Squigly, nor even Big Band (and not just free Big Band, he's not here at all).

Just though I'd report |D
 
Got a reply from Microsoft on the 360 rights transfer issue, and it looks like it's a setting that just needs to be changed for the DLC.

Hoping this means MS can change it and then downloading the updated version will fix it for everyone having problems.
 
OK, checked it now, no entitlement nor Squigly, but Big Band is here already, and he is a free download.
 
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On PS#, the problem from the launch still continues. When you play QM and accept the request sometimes players (including me) don't go to the character select menu.
 
Hello,
I buy Skullgirls on XBLA, I updated compatibility of 05/14/2013 and I updated the launch of the games.
I buy 2 free characters (thank you), but it does not appear in the character selection.
how long to wait for a fix?
thank you very much

Sorry for my English, i am french;)
 
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Ravidrath said:
There's a bug on 360 that's cropping up where people who have rights tranferred their games to a new 360 can't play Encore, because the game doesn't recognize the Required Compatibility Pack.

This happens to me a lot I found a workaround all you have to do is make sure you have it downloaded and redownload it which should take a second since it's already on the system. The only problem is you have to this every time you turn off and on your Xbox
 
The 360 rights transfer / DRM issue has been resolved.

MS changed the DRM level on the Required Compatibility Pack and it fixed it for people.

They also seemed really confused as to why that would have been a problem at all. But at least it's fixed!
 
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Ravidrath said:
The 360 rights transfer / DRM issue has been resolved.

MS changed the DRM level on the Required Compatibility Pack and it fixed it for people.

They also seemed really confused as to why that would have been a problem at all. But at least it's fixed!

that wouldnt also happen to fix the locked colour and stage problem too would it? or will there be a seperate fix for that?
 
Evilweevle said:
that wouldnt also happen to fix the locked colour and stage problem too would it? or will there be a seperate fix for that?

Don't think it would.

The Character Color Bundle will be out next Wednesday, so hopefully that will fix it.
 
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thanks. no more uestions from me i know you guys have a lot on your plate atm.

you guys could probably get jobs as buddhas once this is all done.
 
on xbox360, next Wednesday it will be fixed or is already fixed??
thanks
 
Okay, word from Poland again. No Squigly yet, but the entitlement is here already, downloading it now ^^
 
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