Dear Skullgirls community,
I want to start off by stating the great respect and gratitude that I and UGC as a whole have for your community. In the past 2 years we have had the honor of meeting and getting to know many of you and we don't take that lightly. When we first got together, UGC dedicated a mural to the community and further inducted 2 champions (Wing Zero, MegamanDS) into our 'Wall of Champions". From someone who has hosted tournaments and gatherings for almost every community in the FGC, I consider the Skullgirls community to being one of the most polite, chill group of people who still express individuality and diversity without attacking each other, but rather protecting each other. Its impressive to say the least
As a TO, I have always taken the initiative to include Skullgirls in my projects and this comes from many reasons. First off, the game itself mesmerizes me. There is definitely something about the game, the way it functions, the characters, the depth of the art work, and most importantly, the community that keeps it alive. I know for a fact that some of the things Mike Z has done to that game should be commended and in some sense patented.
On Friday October 7th, UGC had ran into a staffing issue. This was caused by 2 associates of UGC misunderstanding each other in regards to opening the store, the time to open, and the usual closing time for Friday nights. In one sense, this is bad business on the part of UGC, but on the other hand, both associates are fairly new, with one of them being only on his 3rd day on the job this particular Friday night. During this time, I was driving back from the Westwood area with my son who had just fallen asleep in the car. I am not sure if many of you know this, but I am a single father and although I own/manage UGC, I am limited when it comes to my full attention to UGC when I have my son.
Now I know many of you can care less about UGC having a misunderstanding within 2 associates, or the fact that they are new, or that I am a single dad, but the fact remains that we needed to get the doors open and to accommodate the Skullgirls community.
With that said, after receiving several nervous text and a phone conversation with my associate I felt it was necessary to step in even if it was over the phone because my son was already asleep. Although I completely felt in the right to take action, it was still inappropriate. At the time, I felt that I had to protect my associate and his confidence with the idea of him deciding to stay at work and keeping the doors open while also trying to handle things while my son was asleep for the night.
However, the conversation I had with Davita was completely inappropriate on my part for many reasons. For one, I should of been having a conversation with Mike Z who is the representative of the community and not Davita who not only do I know, but has never done anything but showed the utmost respect to me and the UGC establishment. For this, I sincerely apologize.
Last, I want to again express my great appreciation for the Skullgirls community as well as confidently acknowledge your communities strength, values, and loyalty. I would also like to personally apologize to Davita for the inappropriate phone conversation and to anyone else who feels that this misunderstanding has affected them personally or as a community.
Sincerely
Roy