We’ve managed to learn the name of the young boy with the sea-urchin like head. Everyone, meet “Murch”. Apparently, he looks up to Spyke as a role model, and works in the same industry (if not the same organization) as Spyke.
Murch is good with his hands, and he uses those nimble digits to perform a special service he calls “gear scrubbing”. This will reset the additional abilities on a piece of gear, returning it to its original state. From what we can tell, gear abilities you’ve removed from gear will be returned to you as “ability chunks”.
Once you collect enough ability chunks you’ll be able to use them to fill an empty gear slot with a new ability. Theoretically, this means that repeating Murch’s gear scrubbing many times would allow you to mix and match additional gear abilities as you see fit! That would be incredible! It could be that this young man is even more talented than Spyke himself!